1. What are Address lists?

A list used to organize the Global Address list into small, more manageable grouping. Address list in Microsoft Exchange server 2003 are formed through administrator-defined Light weight Directory Access Protocol queries

2. What is Global Address List (GAL)?

Global Address List is the Primary Address list that contains all Exchange objects in the entire organization and mail-enabled objects in the Microsoft Exchange server organization

3. Where from the GAL retrieved?

Global address list are formed through LDAP queries that filters the Mailbox enabled and mail enabled objects from the Active Directory. The GAL retrieved from the Global catalog servers.

4. How default GAL is created?

When we are installing exchange server 2003, the default address list are created by sending LDAP queries to Active directory users and groups and filters the users that are mailbox enabled and mail enabled.

What is Custom Address list?

Custom address list are the address list that we are creating by providing LDAP queries that filter and display the Address list with respect to users or departments

5. What is Default Address list?
Default Address list are similar to Global Address List, but in a distilled manner.

The default address lists are automatically created when Exchange Server is installed and there is no administration required.

6. What are the Default Address lists?

There are five Default Address lists. Following are the default address lists

• All contacts
• All groups
• All users
• Public folders
• Default Global Address List

7. What is Offline Address List?

Offline Address list are not unique, that is they are not different address list than the regular online address list. Offline Address list are used to make address list available to the users who are all not connected to network.

By default, Global address list is made to be default Offline Address List

8. What is the use of hiding a mailbox?

Hiding a mailbox is to prevent the E-mail address to appear in Global address List. If you are creating a mailbox to receive updates form antivirus and you don’t want to show the Email address in GAL or preventing internal users to send any mail to that particular mailbox from GAL

9. Where all the Exchange Address lists created and stored?

Exchange Address lists are created and stored in Active Directory container

10. What needs to be done so that the users on a mailbox store to be able to use an offline address list?

We have to assign a offline address list to a mailbox store on the properties of the Mailbox store

11. How to associate an offline address list to their mailbox store?

Right click a mailbox store, go to properties, browse next to offline address list, select the offline address list that u want to assign to the mailbox store. Click ok to apply the offline address list to mailbox store

12. How many GAL can appear in user’s Outlook Address book?

Only one GAL appears in users outlook address Book

13. How to view the address list preview?

Right click an address list from the address list container, go the properties of the address list and select preview

14. How to create additional Global Address List?

Start Exchange system manger, expand the recipient container, right click the all global address list and point to new global address list

15. How to create Custom Address list?

• Start Exchange system manger,
• Expand the recipient container, right click all Address list, point to new and then click Address list
• For the custom Address list type a name, click filter rules and then click advance tab
• From the field menu point to users and then department
• On the condition field, select is exactly from the menu
• Give the custom name, click add
• Click ok and click finish

16. What is the difference between additional Global Address List and Custom Address List?

Global Address list contains the full address list for the Exchange organization and the Custom address list are the address list that are created respect to that of our requirement

17. How to create a new offline address list?

• Right click the Address list from the recipient container, point to new and then click offline address list
• Type a name for the new offline Address list and then click browse to select a server to host the offline Address list
• After clicking next remove the default Global Address list form the list and if u want to add a particular address list add it to the list
• Click next and click finish

18. How to hide a User address from address list?

Go to active directory user and computers,

Go to the properties of the user that you want to hide from Address list. Navigate to Exchange Advanced Tab

Select the option to hide from Address list

19. How to hide Address list from users

Go to the properties of the Address list, point to security tab and select advanced button to open the advanced setting

Browse the users or group and set deny permission to open the Address list

20. Which service is responsible for keeping the Exchange address lists up to date?

Recipient Update service is responsible for keeping the exchange Address list up to date

21. What is Recipient Update Service?

Recipient update service updates the email address and distribution list membership and replicates this information on a schedule to other Microsoft Exchange Servers in the Domain

22. Besides keeping the Exchange address lists up to date, what other desirable function does the Recipient Update Service perform in the Exchange organization?

It also updates the distribution list membership to other Exchange Servers inside the domain

23. What are the basic steps to troubleshoot RUS?

The first step in troubleshooting the Recipient Update Service, like most other services is to check the Event Log, we are looking for the events that originated from the MSExchangeAL service.

The next step in troubleshooting the Recipient Update Service is to use ADSI Edit to check a mailbox that should appear in the Global Address List. We need to check and see if the "showInAddressBook" attribute is populated

If the "showInAddressBook" attribute is not populated, the Recipient Update Service may not yet have run, in most cases manually forcing the Recipient Update Service to run will resolve the problems.

24. How to access the RUS?

1. Start System Manager

2. On the Start menu, point to Programs,

3. point to Microsoft Exchange, then click System Manager.

4. In the console tree, double-click Recipients.

5. In the console tree, right-click Recipient Update Services,

25. What is the default preconfigured schedule for RUS?

Always Run schedule is the preconfigured option for RUS

26. Which two different instances are created of the Recipient Update Service?

The following are the two instances created in Recipient Update service

Recipient Update Service (Enterprise Configuration)

Recipient Update Service (Active Directory Domain)

27. What is Recipient Update Service (Enterprise Configuration)?

The Enterprise recipient update service is responsible for updating Email address of the recipients objects located in configuration partition of the domain controller

28. What is Recipient Update Service (Active Directory Domain)?

The Domain Recipient Update Service is responsible for updating recipient objects located in the Active directory

29. What are the group types?

Two types of groups are the

• Security Group
• Distribution Group

30. What is Distribution Group?

A type of Microsoft Windows Server 2003 Active Directory group that is used to define e-mail distribution lists. Distribution Group has no security context and cannot be used to grant permission to resources, but they are useful for grouping users that share a common purpose, such as all employees at a branch location

31. How Distribution groups differ from Security groups?

Distribution Group has no security context and cannot be used to grant permission to resources. But security groups can be used to assign permission on resources.

32. What is Security Group?

Security groups are the Microsoft windows Server 2003 Active Directory Group, with this group; we can assign permission on a resource.

33. Can Security groups be used to distribute messages?

Security Groups can be mail enabled and also used as a Distribution group to distribute messages

34. What is Query-based distribution group?

This group enables you to use a LDAP query to specify membership in a distribution group dynamically. This result is that membership is automatically determined by attributes of a user account, such as department, reducing the amount of administration required to manage distribution list

35. What are the types of Group Scopes?
Following are the types of group scopes

• Domain Local
• Global Group
• Universal